Privacy Policy

Protecting Your Information - Effective Date: 20.10.2025

We're dedicated to keeping your information private. When you visit our website, make a service request, or engage with us in any other way, we gather, use, disclose, and safeguard your personal information as described in this privacy policy. You consent to the collection and use of information in line with this policy by using our services.

Information We Collect

To deliver and enhance our services, we gather a variety of data, such as:

  • Personal Information: We may gather personal information such your name, email address, phone number, and address when you get in touch with us, make a service request, or complete a form.
  • Technical Information: To enhance the usability and performance of our website, we automatically gather information about your device, browser, IP address, and other technical information.
  • Usage Data: We gather data on how you use our website, including the pages you view, the amount of time you spend on them, and other analytical information.

How We Use Your Information

We employ the data we gather for a number of reasons:

  • To Provide and Improve Services: By using your information, we can better serve your needs, provide and improve our heating and plumbing services, and improve the overall customer experience.
  • Communication: We might use your contact details to get in touch with you regarding services, news, and exclusive deals that you might find interesting.
  • Analytics and Enhancements: We can better analyze website performance, address problems, and enhance our online presence with the use of technical and usage data.

Sharing of Information

We don't sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may work with third-party companies who provide services on our behalf, such as payment processing or website hosting. These companies have access to your information only to perform these tasks and are obligated to protect it.
  • Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of our company, employees, or customers.

Data Security

We take reasonable measures to protect the personal information you share with us from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behavior and improve our website’s performance. You can choose to disable cookies through your browser settings; however, this may affect some functionalities on our website.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Contact Information